MedSpa Performance Academy — Internal Platform

Where great
coaches
operate.

MyMSPA is the private command center for MSPA coaches — frameworks, SOPs, tools, and everything you need to deliver world-class results for your clients.

Your Tools
All in one place
DecodeOS
Behavioral Profiling System
ALIGN
High-Touch Communication System

Clarity ·
Accountability ·
Consistency

MyMSPA is the private internal platform for MedSpa Performance Academy coaches. It's not public. It's not a course library. It's the operating system coaches use every day to deliver results.

From the ALIGN Method to DecodeOS profiling, from COA scripts to expense reimbursements — everything lives here, organized and ready to use.

Coaching Frameworks
ALIGN Method, DecodeOS WIRE/STAR, Winning Calls, Three Stages of Practice Maturity — fully documented and ready to apply.
📋
SOPs & Policies
Coach onboarding, client scheduling, confidentiality policies, and HR/legal documentation — always current.
🧾
Expense Reimbursements
Project-based reimbursement workflow — from promise to receipt submission to approval, all tracked in one place.
📦
Scripts & Templates
COA scripts, email templates, session agendas, and the full NPA framework — print-ready and immediately useful.

For Coaches

Built for the way
you actually work.

MyMSPA isn't a knowledge base you have to dig through. It's a working platform — organized around what you need when you need it.

🧠
DecodeOS Profiles
Identify your client's WIRE+STAR behavioral profile and get the exact communication approach that moves them forward.
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Winning Calls System
First Call Advantage scripts, the WHWW Loop, Scheduling Ladder, and Dual-Alternative Close — ready for your next call.
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ALIGN Review™
The employee review system built on the ALIGN Method — forms, merge scripts, and facilitation guides included.
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COA Script Library
The full NPA COA framework — Oval, Baton Pass, Primacy Statement, Massage Event module, and the complete call sequence.
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Perfect P&L Framework
MSPA Financial Command Center methodology, capacity blocks, and benchmark ratios for coaching med spa owners on financials.
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Reimbursements
Submit project expenses, track approval status, and attach receipts — all in a clean workflow George reviews directly.

Ready to get to work?

Log in to your coach portal or visit the main MSPA site to learn more about our programs.

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